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Advice and Payment Options

Payment Advice, Options & Tips for Your Safari, Gorilla Trek with Ngoni Safaris Uganda Ltd

What’s the Payment Plan? How much do I have to send in advance for my safari with Ngoni Safaris Uganda? Do you take Credit Card? What Currency is acceptable? When Do I pay the remaining balance for my Safari? How much spending money?

Once you have confirmed the final safari itinerary a non-refundable deposit will be required which shall be the sum of 15% of the Safari arrangement costs, plus the full amount for the gorilla permits (US$ 600 per permit), the chimpanzee permits per person US$ 150.

Please note that availability of accommodation and permits is not guaranteed until officially confirmed by Ngoni Safaris Uganda Ltd. Accommodation, permit and activity reservations will be made as soon as your payment has been received in any of our bank accounts. For your convenience, the remaining balance should be settled at least 3 weeks before the start of your safari.

Most travelers make their payment via bank transfer. This is done when a client wants to send money directly to our bank account which is only in Equity Bank Uganda Ltd

We also take credit or debit card payments at our Kampala office – please note that there is a 3.5% service charge paid by you.

Cash is also acceptable at our office in Kampala – Uganda. For your convenience, we can come fetch the payment at your convenient spot/hotel in Kampala or Entebbe but would need prior notice to ease planning.

The standard is that we should have your full payment before you start the tour – meaning you can as well pay cash on the day. Besides, we need money to run your tour. Last minute payments may lead to late starts for the tour especially if you are planning to withdraw money from the cash machine. We advise not to rely so much on ATMs for payment safari payments. Most often the networks fail, cards get rejected and they are limited to a certain amount in Uganda shillings. As the search for a working ATM continues time is running so first causing unscheduled delays and consequential missing out on some tour activities for the day.

Bank to Bank / Electronic Funds Transfers (EFT)

International Bank to Bank Wire / Electronic Funds Transfers (EFT) is another way our clients send funds here. You can transfer money directly to our local US$ Equity Bank account in Uganda from anywhere around the world by using the information right down below. Some customers do it themselves and others have to go to their bank. Transfer costs vary from one bank to the other – better if you compare the various charges you may incur before sending money via this method. here.

Bank to Bank / Electronic Funds Transfer (EFT) Details

Beneficially Bank Name: Equity Bank
Beneficially Bank Address: Plot 34 church house, Kampala Uganda
Branch: Kampala Main Branch
Beneficially Account Name: Ngoni Safaris Uganda Ltd
Account number: 1032201244368
Beneficially Address Nakawa Kampala, Uganda
Tel: +256 783332332

Cash Payments

Cash_payment_in_UgandaWe also take cash if this seem to be your better way to pay us. Since most of the payments for your safari including accommodations are set in US$ that makes it our preferred currency of choice. Use newer $ bills printed in 2003 or later and unmarred, unmarked and clean – $100 bills in particular should be dated 2009 or later. We also take UK pounds, Euros and Uganda shillings exchanged against the current market rate. If you are paying for your safari, our agent can meet you at your lodging or convenient spot in Kampala and will issue a receipt for the payment. We’ll need prior notice if you are planning to pay us cash.

sample of acceptable us dollar bill for uganda kampalaPlease note that in Uganda, larger denomination bills (50s or 100s) give you a better exchange rate than 20s or below. Obtain newer dollar bills with no tears or blemishes on them. 100 dollar bills should be 2009 or after. They are acceptable all over Uganda and will be considered with no compromise – a “give and take” deal! This helps your exchange rate and getting them accepted,…why?…. You may visit our monies advisory page for more information, but it’s simply due to forgeries in times past.


Credit Card Payments

Credit Card payment via pesapal terminalWe accept credit cards – Visa, MasterCard and American Express in Kampala using a PesaPal Swipe card terminal. If you use a credit card in Kampala you pay a 3.5% Surcharge. This is lowest – the standard 5% or higher surcharged levied in East Africa against Credit Cards.

This is normal, in Uganda, East Africa and some companies will charge you as high as 10%. East Africa, Uganda and Rwanda are cash based societies. Credit Cards are here, but most either use an ATM card or the much more popular Mobile Money where you pay for everything with your phone. The surcharge will remain common since credit card use is still uncommon.


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Customer Reviews

Ngoni Safaris Uganda

Customer Reviews

Justo Nov 18, 2019

I went on an 11 day safari visiting Kampala, Jinja, Lake Mburo NP, Bwindi NP, Queen Elizabeth NP and Kibale NP. Communications with Ngoni were prompt and easy from the start. As soon as I made my booking, Sedrick contacted me through WhatsApp and guided me through the rest of the process. Leading up to the tour he made sure I was well-prepared to begin. He was always very clear and friendly. Service was exceptional. I had the pleasure of going on this safari with three members of Ngoni's staff - Sedrick, Nelson and Joel. These guys made my comfort their priority from the moment we met. Whether it was checking if I was okay with the accommodations or making sure I always had a bottle of water, I always felt like I was being well taken care of. Nelson is an excellent guide. His knowledge about the flora and fauna of Uganda was extensive, always able to answer any questions I had and was eager to teach - it's obvious that he has a great love for his country and it's environment and is eager to share this love with his clients. My experience with Ngoni and Uganda surpassed all expectations I had. Absolutely amazing, and thanks to the guys at Ngoni it feels like a new home - can't wait to come back and visit. Webale, brothers!

Stephany Aug 13, 2019
Sedrick was unique and stood out from the rest in the high quality communication he provided since the first inquiry. He called me to provide information about the itinerary and see if I had any questions even before booking the tour. We communicated through WhatsApp for any other questions that came to mind after that call. After picking me up from the airport, he and Pilot (additional tour guide) provided plenty of information about the country to give me some context and we started our long drive to the impenetrable forest. The food was delicious with many options; the accommodation was very clean with exceptional service; and the transportation from Entebbe to Bwindi park was very comfortable (although long). As a solo female traveler, both tour guides (Sedrick and Pilot) did an exceptional job at enduring I accomplished everything intended to in Uganda, and always made me feel safe. I highly recommend to book your safari with this company because the quality and professionalism will not let you down.

Shakira Dec 14, 2018

Ngoni safaris uganda is the best tour operator in Uganda. A few weeks back we traveled to Bwindi impenetrable with sedrick to explore the beauty that is Uganda. This company took care of us . with most comfortable car , Great guide .We highly recommend it to the next travelers

Winnie Dec 19, 2018
I was going on a gorilla safari with my friend and this was going to be the first ever safari for the both of us. Luckily, the communication with the office was super easy and we got answers to all of the questions we needed. The driver / guide (Sedrick) was very professional and funny and made our time very pleasant. Also, he had a proper knowledge of the local area close to the Mgahinga national park and he promptly spoke some 7 languages which we thought was super positive. The safari was surely the highlight of out East African trip!

Ritah Jan 2, 2019
My Team and I did a five day trip, including Ziwa Rhino Sanctuary, Murchison Falls and Kidepo. It was truly an incredible experience. Our guide, Sedrick, was knowledgeable, skilled in driving in some challenging settings and just plain fun to hang out with for five days. The lodging was perfect, especially Savannah Lodge. The tents and beds were high quality. The views were spectacular. Meals were delicious and varied. I recommend Ngoni safaris Uganda with all my heart and soul!

Pilot May 28, 2019
Our six days trip was amazing. The driver/guide had an incredible knowledge of animal and bird-life and are so interesting to talk to. His driving skills through lashing rain and massive puddles was admirable! The cooks managed to produce varied and delicious meals from the kitchen, which we ate both at accommodation or roadside when we were travelling from one place to another . At all times we felt safe and well-looked after. All in all, an incredible experience, due not only to the abundance of wildlife we were lucky enough to see, but also to the great efforts put to have our Safari a better one . The safari was full of fun. Traveling with ngoni safaris is my life time memorable experience and I highly recommend it to travellers who would love to visit uganda or EastAfrica for holidays, vacations or Adventure.. Even five stars are too small .