TEL: +256783332332EMAIL: [email protected]

Advice and Payment Options

Payment Advice, Options & Tips for Your Safari, Gorilla Trek with Ngoni Safaris Uganda Ltd

Bank to Bank / Electronic Funds Transfer (EFT) Details

Beneficially Bank Name: Equity Bank
Beneficially Bank Address: Plot 34 church house, Kampala Uganda
Branch: Kampala Main Branch
Beneficially Account Name: Ngoni Safaris Uganda Ltd
Account number: 1032201244368
Beneficially Address Nakawa Kampala, Uganda
[email protected]
Tel: +256 783332332

How Can I Pay for my Safari?

After finding a suitable safari package from our company Ngoni Safaris Uganda Ltd. The next step is to confirm your air ticket and the date of arrival or Day 1 of the trip so that we can be able to book the Gorilla permits or Chimps permits depending on the safari booked.

What Currency?

We are often asked if it is possible to pay in a currency other than US dollars.

Due to the fact East Africa’s tourism industry runs on the US dollar, we cannot accept payments in pounds, Euros, Australian dollars, rubles, or pesos.

Your local office may have systems in place to allow payments in other currencies (see below), but our head office can only accept payments in US dollars.

Bank Transfer

By far the easiest option for both Ngoni Safaris Uganda and you, a bank transfer payment can be made using our bank details above in the table.

As we mentioned above, all payments to our account will need to be made in USD. We cannot accept payment in other currencies.

All payments should be made in USD, but your local agent may have options in place for paying in local currency.

What About TransferWise?

TransferWise is a fantastic tool, offering favorable exchange rates and cheaper transfer fees than most banks.

TransferWise are an extremely transparent service, as they always use the best exchange rates available and tell you all the fees before you pay for any transfer. You can send money through their website or smartphone app, your money is safe and secure and you’ll get regular status updates.

Best Way to Transfer Money Abroad -

Cash on Arrival

We understand that it can be daunting to wire thousands of dollars to a foreign country on good faith, so we are prepared to negotiate cash on arrival in certain circumstances.

While deposits will still be made via bank transfer or credit card at the time of booking, you may be able to bring along US dollars and pay these at our office at the beginning of your safari. You won’t be able to set off on safari until this is done!

You’ll need to speak with your Shadows of Africa safari expert to arrange this.

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What About Refunds?

We understand that sometimes ‘life happens’.

Deaths in the family, sudden illness, changes in financial circumstances, pregnancies, and the like are all valid reasons to want to cancel or reschedule your safari with Ngoni Safaris Uganda.

Whenever possible, we will always recommend rescheduling your safari rather than canceling it. Why? While hotels may refuse to refund deposits for a canceled safari, many will be flexible about simply changing the dates.

You’ll want to read our full terms and conditions to understand the potential pitfalls of a cancellation.

Travel Insurance

We always recommend that our clients take out a comprehensive travel insurance policy as part of booking with us. Any good travel insurance plan will cover you in the unfortunate event that you need to cancel or reschedule your trip due to unforeseen circumstances.

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Customer Reviews

Ngoni Safaris Uganda

Customer Reviews

Michael T 06/June/2021

Above & Beyond
Review of: 3-Day Gorillas trekking and Batwa Experience
Sedrick went above and beyond to accomodate our request for an itinerary alteration due to our compressed time in Uganda. He also compeltely took care of scheduling our covid 19 testing and drove us to the site on arrival.

Our driver/guide Ben was also outstanding!

**We highly recommend using a porter during gorilla trekking as their are some complex parts to the trail/terrain. This also benefits the local people by providing them work.**

David 24/June/2021

Seeing Lots of Animals and Uganda
The schedule suited my time in Uganda exactly and was a great opportunity to view some of the top wildlife and natural wonders of the country. Lodgings range from mid-range to near upscale and are in beautiful locations. Food is good and ample. My driver, Stanley, was expert at spotting wildlife and, very importantly on the Ugandan roads, a careful and skilled driver. You see various parts of the country on this tour, and due to distances, be aware you'll spend quite a few hours on the road. One thing they might add is an itinerary going into more detail ahead of time on each day's activity and suggested things to bring. I was concerned about the needed COVID test for return home, but they took care of arranging that, and it turned out successfully. Overall the tour was a real highlight and is highly recommended.

Justo Nov 18, 2019

I went on an 11 day safari visiting Kampala, Jinja, Lake Mburo NP, Bwindi NP, Queen Elizabeth NP and Kibale NP. Communications with Ngoni were prompt and easy from the start. As soon as I made my booking, Sedrick contacted me through WhatsApp and guided me through the rest of the process. Leading up to the tour he made sure I was well-prepared to begin. He was always very clear and friendly. Service was exceptional. I had the pleasure of going on this safari with three members of Ngoni's staff - Sedrick, Nelson and Joel. These guys made my comfort their priority from the moment we met. Whether it was checking if I was okay with the accommodations or making sure I always had a bottle of water, I always felt like I was being well taken care of. Nelson is an excellent guide. His knowledge about the flora and fauna of Uganda was extensive, always able to answer any questions I had and was eager to teach - it's obvious that he has a great love for his country and it's environment and is eager to share this love with his clients. My experience with Ngoni and Uganda surpassed all expectations I had. Absolutely amazing, and thanks to the guys at Ngoni it feels like a new home - can't wait to come back and visit. Webale, brothers!

Stephany Aug 13, 2019
Sedrick was unique and stood out from the rest in the high quality communication he provided since the first inquiry. He called me to provide information about the itinerary and see if I had any questions even before booking the tour. We communicated through WhatsApp for any other questions that came to mind after that call. After picking me up from the airport, he and Pilot (additional tour guide) provided plenty of information about the country to give me some context and we started our long drive to the impenetrable forest. The food was delicious with many options; the accommodation was very clean with exceptional service; and the transportation from Entebbe to Bwindi park was very comfortable (although long). As a solo female traveler, both tour guides (Sedrick and Pilot) did an exceptional job at enduring I accomplished everything intended to in Uganda, and always made me feel safe. I highly recommend to book your safari with this company because the quality and professionalism will not let you down.

Shakira Dec 14, 2018

Ngoni safaris uganda is the best tour operator in Uganda. A few weeks back we traveled to Bwindi impenetrable with sedrick to explore the beauty that is Uganda. This company took care of us . with most comfortable car , Great guide .We highly recommend it to the next travelers

Winnie Dec 19, 2018
I was going on a gorilla safari with my friend and this was going to be the first ever safari for the both of us. Luckily, the communication with the office was super easy and we got answers to all of the questions we needed. The driver / guide (Sedrick) was very professional and funny and made our time very pleasant. Also, he had a proper knowledge of the local area close to the Mgahinga national park and he promptly spoke some 7 languages which we thought was super positive. The safari was surely the highlight of out East African trip!

Ritah Jan 2, 2019
My Team and I did a five day trip, including Ziwa Rhino Sanctuary, Murchison Falls and Kidepo. It was truly an incredible experience. Our guide, Sedrick, was knowledgeable, skilled in driving in some challenging settings and just plain fun to hang out with for five days. The lodging was perfect, especially Savannah Lodge. The tents and beds were high quality. The views were spectacular. Meals were delicious and varied. I recommend Ngoni safaris Uganda with all my heart and soul!

Pilot May 28, 2019
Our six days trip was amazing. The driver/guide had an incredible knowledge of animal and bird-life and are so interesting to talk to. His driving skills through lashing rain and massive puddles was admirable! The cooks managed to produce varied and delicious meals from the kitchen, which we ate both at accommodation or roadside when we were travelling from one place to another . At all times we felt safe and well-looked after. All in all, an incredible experience, due not only to the abundance of wildlife we were lucky enough to see, but also to the great efforts put to have our Safari a better one . The safari was full of fun. Traveling with ngoni safaris is my life time memorable experience and I highly recommend it to travellers who would love to visit uganda or EastAfrica for holidays, vacations or Adventure.. Even five stars are too small .